PRIVACY
Privacy, plainly.
A concierge desk runs on discretion. This page sets out, in plain language, what happens to the details you share with us, and what never happens to them.
What we collect
Only what you type into our forms: a service request, a provider application or a newsletter sign-up. Name, contact details, vessel and the brief itself. The site asks for nothing else, and nothing is collected in the background.
Why we use it
To coordinate your request: qualifying the brief, matching it to providers and replying to you. That is all. Your details never feed marketing lists and are never sold or passed on beyond what the job itself requires.
Where it is stored
On our own server in Germany, hosted with Hetzner. Site traffic is proxied through Cloudflare. No third-party form processors, no data handed to advertising platforms.
No tracking
The site sets no analytics or tracking cookies. We do not follow you around the web, and we do not measure you while you read this.
How long we keep it
Only as long as it is needed to coordinate your request or your relationship with the desk. Once that purpose has passed, the data is deleted.
Your rights
You can ask at any time what we hold about you, have it corrected, or have it deleted. One email is enough: [email protected].
This page will be refined with counsel before launch. The commitments above will not get weaker.